PLAYBACKERS Inc. (hereinafter "we", "us", or "our") establishes the following Privacy Policy (hereinafter the "Policy") regarding the handling of personal information of our customers in connection with the services and website we provide (hereinafter the "Services").
01Definition of Personal Information
In this Policy, "personal information" means personal information as defined by Japan's Act on the Protection of Personal Information (APPI) — information relating to a living individual that can identify that specific individual by name, date of birth, address, telephone number, email address, or similar descriptions.
02Collection of Personal Information
We collect personal information by appropriate and fair means and only to the extent necessary, in connection with inquiries, consultations, applications, recruitment applications, and similar interactions. We may collect the following information:
- Name, company or organization name, and job title
- Contact information such as email address, telephone number, and postal address
- The content of your inquiry or consultation
- Information provided to us directly or via recruiting platforms such as Wantedly in connection with a job application (resume, work history, portfolio, etc.)
- Information that arises from your use of the Services (access logs, cookies, etc.)
03Purposes of Use
We use the personal information we collect for the following purposes:
- To respond to inquiries and consultations and to contact you
- To provide and operate the Services (including property regeneration and business revitalization)
- To conclude and perform contracts and to provide related communications
- For recruiting assessment and related communications
- To improve the Services and to develop new services
- To comply with the Real Estate Brokerage Act and other applicable laws and regulations
04Provision to Third Parties
Except in any of the following cases, we will not provide personal information to third parties without your prior consent:
- When required by law
- When necessary to protect the life, body, or property of an individual and it is difficult to obtain the individual's consent
- When referring you to a partner professional or professional institution is necessary to address your consultation and you have given prior consent
- When outsourcing operations to the extent necessary to achieve the purpose of use (we supervise contractors appropriately)
05Security Measures
We take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise manage personal information safely, as set out below. We also provide necessary and appropriate supervision of employees who handle personal information.
- Establishment of a basic policy: We have established basic policies for personal information protection, including this Privacy Policy, and publish them on our website and elsewhere.
- Organizational security measures: We have appointed a person responsible for handling personal information and have put in place a system that enables us to understand the state of such handling.
- Human security measures: We provide notice and training to employees regarding the appropriate handling of personal information.
- Physical security measures: We take measures to prevent theft or loss of devices and electronic media used to handle personal information.
- Technical security measures: For information systems that handle personal information, we implement measures such as access control, password management, and encrypted communication (SSL/TLS) to prevent unauthorized access and information leakage.
- Understanding the external environment: Where personal information is handled using the cloud services and similar services described in sections 06 "Cookies and Access Analytics" and 07 "External Services" below, we implement security management after understanding the personal information protection regimes of the countries in which the relevant service providers store data.
06Cookies and Access Analytics
To improve the user experience and understand how the Services are used, the Services use cookies and access-analytics tools. Specifically, we use "Google Analytics" provided by Google, which uses cookies to measure usage data (pages visited, time on page, etc.). The information collected through these means does not include information that identifies you personally.
You can stop Google Analytics from collecting data by installing the "Google Analytics Opt-out Browser Add-on" provided by Google. You can also disable cookies in your browser settings, although some features of the Services may become unavailable in that case. For the Google Analytics Terms of Service and Google's Privacy Policy, please see Google's website.
Data collected via Google Analytics is stored on Google's servers, which may be located in the United States. For information on the personal information protection regime in the United States, please refer to materials published by Japan's Personal Information Protection Commission and similar sources.
07External Services
We use the following external services to receive inquiries, recruitment applications, and similar submissions. Information collected through each service is handled in accordance with this Policy, but the handling of information within the service itself is governed by the privacy policy of each operator.
- Google Forms (inquiry intake): Provided by Google LLC. Submitted information is stored on Google's servers (which may be located in the United States).
- Wantedly (recruitment application intake): Provided by Wantedly, Inc. Applicant information is stored on their servers.
Where our website links to external sites (such as note, Wantedly, or X), the handling of personal information on those linked sites is governed by the policies of their respective operators, and we are not responsible for it.
08Requests for Disclosure, Correction, Deletion, etc.
You may request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties with respect to your own personal information held by us.
- How to request: Please contact us at the contact point below (email or postal mail), clearly stating the details of your request and your contact information.
- Identity verification: We may ask you to provide a copy of a public identification document such as a driver's license or My Number card (Japan's individual number card; photo side only). For requests made by an agent, a power of attorney and the agent's own identification are also required.
- Fees: We do not charge a fee for responding to disclosure requests.
- In accordance with applicable law, we will respond, as a general rule, within approximately two weeks of receipt.
09Changes to this Policy
We may revise this Policy in response to changes in law or in the Services. The revised Policy takes effect when posted on this website.
- October 2, 2026: Added the CEO's name, specific security measures, understanding of the external environment, procedures for disclosure requests, and external services, to comply with the matters required to be published under Article 32 of the APPI. Added specifics regarding cookies and access analytics.
- 2025: Established.
10Contact
For inquiries about this Policy and for requests regarding the handling of personal information, please contact us at:
Hayata Yoshikawa, CEO
Granport Kisarazu 401, 3-4-3 Yamato, Kisarazu, Chiba 292-0805, Japan
Real Estate Brokerage License: Chiba Prefectural Governor (1) No. 19135
Email: [email protected]
Contact form: Go to contact form (the form is in Japanese; please write in English and we'll reply in English)